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How it works

What WellKeel automates

From a patient’s first search to a paid claim, the busywork runs by itself. People handle the care.

For patients

Seven steps from “I need help” to a paid visit. You do three of them.

0 of 7 steps done

  1. In progress

    Find care

    Tell us what you need and where you live.

    YouAbout 3 minutes
  2. Waiting

    Insurance check

    We check your plan in seconds — you see your copay before you book.

    AutomatedUnder a minute

    Checks your plan, benefits and copay with your insurer.

  3. Waiting

    Match

    We show clinicians licensed in your state and covered by your plan.

    AutomatedInstant

    Filters by state license, plan, specialty and open times.

  4. Waiting

    Book

    Pick a time that suits you. Reminders are sent for you.

    YouAbout 2 minutes
  5. Waiting

    Visit

    Meet your clinician by secure video from your phone or laptop.

    You and your clinicianYour appointment
  6. Waiting

    Claim

    We send the bill to your insurer. You don’t fill in forms.

    AutomatedSame day

    Builds the claim from the visit and submits it.

  7. Waiting

    Paid

    We follow the claim until it’s paid and show you what you owe.

    AutomatedUsually 2–3 days

    Tracks the claim, follows up and reconciles the payment.

For clinicians

Six steps from application to a full calendar. You do the first one.

0 of 6 steps done

  1. In progress

    Apply

    Share your license and a few details. That’s all we need from you.

    YouAbout 10 minutes
  2. Waiting

    Auto-verify

    We check your license, national provider number and federal exclusion lists automatically.

    AutomatedWithin minutes

    Checks your state license, your NPI (national provider number) and federal exclusion lists.

  3. Waiting

    Credentialing

    We gather and file the paperwork insurers need to approve you.

    AutomatedUsually a few days

    Collects documents, fills the forms and chases missing items.

  4. Waiting

    Payer enrollment

    We sign you up with each insurance plan and track every reply.

    AutomatedUsually a few weeks

    Submits applications to each plan and follows them up.

  5. Waiting

    Live

    Your profile goes live. Patients in your state can find you.

    AutomatedSame day

    Publishes your profile once license and plans are confirmed.

  6. Waiting

    Schedule filled

    Matching patients see your open times, and bookings land in your calendar.

    AutomatedFrom week one

    Matches patients to your availability and adds bookings to your calendar.

Times are typical examples shown for this demo.

And it keeps running in the background

The team gets help too, without anyone having to remember.

  • Appointment reminders

    Patients get a text and email before each visit, so fewer visits are missed.

    Automated: Sends reminders ahead of every appointment.
  • Claims sent and tracked

    Every visit becomes a claim that is submitted, followed up and matched to its payment.

    Automated: Submits claims and tracks each one until it is paid.
  • License-expiry alerts

    Clinicians and admins are warned well before a license runs out.

    Automated: Watches every license date and warns early.
  • Quiet-calendar alerts

    When a clinician’s calendar is light, the marketing team is told where to focus.

    Automated: Flags low booking rates by clinician and state.

See it from the patient’s side

Search for care, check a plan and pick a time. It takes a minute.