State expansion
Readiness to open each new state
9:30 AM · demo clock
New York · readiness checklist
4 done · 5 in progress · 2 to go
- Entity registrationForeign registration filedDone—
- Telehealth rules reviewCompliance reads the state's telehealth rulesIn progressCompliance review due Oct 23
- Clinician licenses9 of 12 licensedIn progress3 applications pending with the state board (sample)
- Sample Medicaid Plan APayer enrollment · MedicaidSubmittedUsually 60–90 days · we check weekly
- Sample Commercial Plan BPayer enrollment · commercialDoneContracted · effective Nov 1 (sample)
- Sample Commercial Plan CPayer enrollment · commercialIn progressNegotiating rates · follow-up sent every 14 days
- Sample Medicare Plan DPayer enrollment · MedicareSubmittedGroup enrollment submitted Oct 6 (sample)
- Malpractice riderCoverage extended to the stateDone—
- BAA and vendor coverageVideo, messaging and e-sign vendorsDone—
- Website and intake updatesState page, consent text, insurance pickerNot startedStarts once licenses are in
- Go-liveOpen booking in the stateNot startedOpens when every step above is done
Next actions
Generated from the checklist
0 of 5 done
- Sign off the telehealth rules reviewDone automatically. Generated from the checklist. It ticks itself when the step is done.
Telehealth rules
- 3 applications pending with the state boardDone automatically. Generated from the checklist. It ticks itself when the step is done.
Clinician licenses
- Follow up on Sample Medicaid Plan A enrollmentDone automatically. Generated from the checklist. It ticks itself when the step is done.
Payer enrollment
- Negotiating with Sample Commercial Plan CDone automatically. Generated from the checklist. It ticks itself when the step is done.
Payer enrollment
- Update the website and intake for the stateDone automatically. Generated from the checklist. It ticks itself when the step is done.
Website and intake
Launch plan
- Owner
- Dana Ruiz · Operations lead
- Target launch
- Feb 15, 2027 (sample)
- Progress
- 66% ready
Blockers
- Blocked: 3 license applications are still with the state board (sample)
- Blocked: Sample Commercial Plan C rates are still in negotiation
Runs on its own
- License application status checked daily
- Payer enrollment follow-up sent automatically every 14 days
- State telehealth rule changes watched monthly (sample)
- Checklist and next actions update from every status change